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Product Security Incident Response Team

The wenglor PSIRT (Product Security Incident Response Team) is the central point of contact for all matters relating to the cybersecurity of our products, solutions and services.

The PSIRT identifies, analyses and resolves security incidents quickly and with the utmost care. Suspected cases or indications of vulnerabilities can be reported at any time, even without an existing customer relationship. Confirmed weak points are documented transparently and published with concrete recommended actions. This ensures that the products continue to meet the highest security standards in the future.

Security-relevant messages can be sent directly to the following address:

The PSIRT Process at a Glance

Structured handling of reported weak points ensures a fast and reliable response. PSIRT operates according to a clearly defined process:

1. Receipt of Weak Points

Reports are recorded via the central PSIRT mailbox. In addition, there is a continuous evaluation of external sources with regard to security-relevant information.

2. Analysis and Evaluation

Each report is analyzed in a multi-stage process. An internal evaluation system determines the severity and risk.

3. Implementation and Publication

Confirmed weak points are promptly addressed or remedied by appropriate measures. Publication takes place together with specific recommendations for action.

Security-relevant information is welcome at all times, regardless of its origin. The PSIRT receives reports from partner companies, CERTs, security researchers, authorities, suppliers or individuals. No contractual agreements or non-disclosure agreements are required to make contact.

Confidential and Responsible Processing

All incoming reports will be treated as strictly confidential. Access to submitted information is restricted to authorized PSIRT personnel only. The identity of the reporting person will be treated confidentially and will only be disclosed with express consent.

The information is carefully checked after input. If necessary, the reporting persons are consulted to clarify additional details. Targeted measures are then initiated to protect the affected systems.

Contact with PSIRT

Security-relevant messages can be sent directly to the following address:

Language: German or English

PSIRT is also available for queries about submitted reports or the processing procedure.
For general inquiries not related to IT or product security, please refer to the official contact points:

Cyber Resilience Act (CRA)

As regulatory requirements for product cybersecurity increase, the implementation of the Cyber Resilience Act (CRA) is a key concern. The aim is to achieve full CRA compliance for all affected products within the statutory deadlines.

The structured and standard-compliant implementation of the CRA requirements is based on the established procedural model of VDI/VDE Guideline 2182. The model supports the systematic development of safe automation solutions.

This includes, but is not limited to:

Risk analysis and assessment of protection requirements
Integration of security-by-design principles into development and lifecycle
Preparation of technical documentation in accordance with conformity requirements
Preparation for conformity assessment and CE marking

Product Comparison

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